Director Hinojosa assumed her elected post in the Compliance and Facilitation Directorate of the World Customs Organization (WCO), effective January 1, 2016, after serving nearly 29 years with the United States Custom Service/Customs and Border Protection (CBP).
She leads the WCO directorate that is responsible for assisting Members in implementing effective and efficient controls, ensuring fair and accurate revenue collection, and protecting society by intercepting and suppressing illicit and criminal activities. The directorate has the twin goal of securing and facilitating legitimate global supply chains through the simplification and harmonization of Customs procedures. In order to accomplish this, the Directorate, working with WCO Members, develops international standards covering all aspects of trade processes, which encompass the cross border movement of people and goods, and manages a number of international conventions.
Throughout her career with CBP, she held a number of leadership positions in a several different geographic locations in the United States. Although she served most of her career along the US /Mexico land border, she also served in several key leadership positions overseeing major airport operations in the Los Angeles, California, Las Vegas, Nevada, and Dallas/Fort Worth, Texas areas.
Following her service as the Director, Field Operations (Regional Director) in the El Paso, Texas region, she served as the Deputy Assistant Commissioner for International Affairs, in Washington, DC through December 2015.
She is fluent in English and Spanish, and is currently studying French.